Frequently Asked Questions
Everything you need to know about shopping at MTN SHOP
What shipping methods are available?
We offer standard, expedited, and priority shipping options via major carriers. Delivery times vary based on your location and the selected shipping method at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unused condition with all packaging intact to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival in the destination country.
How do I contact customer support?
Our support team is available via the 'Contact Us' page on our website or by emailing support@mtnshop.com. We aim to respond to all inquiries within 24 hours.